Bagel Factory

Reviews about Bagel Factory

• 5 / 5

  By PA Harris
  Bagels always fresh and service always excellent even when they are busy! Cream cheese is fresh, creamy and tasteful.
  January 27, 2017
• 1 / 5

  By Joseph Mannino
  This post is 100% accurate, I have been a loyal customer to the bagel factory for over 20 years and frankly I enjoy their bagels and coffee. In April of 2016, the owner Josh, contacted me about purchasing equipment for a new venture. I met him at his location and he agreed to purchase a bakery oven and provided a $4000 deposit check which he told me to hold on to until he has the funds available. As a liquidator I purchased the oven from a National Supermarket chain and held it for Josh on good faith and a $4000 deposit, even though the check was not good. When I met Josh at his location in Southfield, I was invited to the backroom where the deal was struck, he even gave me 4 bagels for free hot out of the oven which I enjoyed on the way home. I was appalled by the condition of the his equipment, his steel racks and refrigeration were disgusting with grease and oil literally seeping from the equipment. His floor was dirty and his ceiling was disgusting. Frankly I wish I had never been invited to the backroom, because I like his bagels but don't like the filth. Unfortunately Josh did not fulfill his part of the business deal and I got stuck with a $6000 oven which made matters even worse. I not only lost $6000 but the ability to visit this establishment knowing that I am eating bagels from an unsanitary environment. I will gladly post my email address or phone number to confirm this information. I have not been back since. I probably would have forgotten about the $6000 but the filthy kitchen area was not forgivable.
  November 29, 2016
• 5 / 5

  By Herb Gilbert
  I have been going to the Bagel Factory for over 20 years and I have known Josh for even longer. He has always been honest, a man of his word and above all he makes a great Bagel with the best Hazelnut coffee in town. I have been in the back and I have never noticed the conditions that another reviewer describes. I prefer the Bagel Factory over Starbucks or Tim Hortons. The coffee, the Bagels and the people working there have been wonderful. Josh, thank you for starting my day off right for years and if I'm lucky, I will have another 20 of Bagel Factory Hazelnut coffee ☕️
  November 03, 2016
• 5 / 5

  By Anton Lulgjuraj
  I love the eating hot fresh bagels.
  Awesome selection.
  September 28, 2016
• 5 / 5

  By L Dar
  I have NEVER had a bad bagel here. Honestly, when relatives come to town, this is where I get their bagels from (and I used to work for a competitor LoL!). This shop is sort of a hole-in-the-wall place tucked between a few other retailers in an unassuming strip mall off a busy intersection. Once you shoe horn your vehicle into the lot, there's not a lot going on inside this tiny shop but it's well worth the visit. The bagels are soft, chewy, moist and often still warm. Any cheese bagel you choose is going to be good. In fact, you don't even need suggestions, just pick anything. It's a win!
  September 05, 2016